Manager | Digital Government | Chennai | Operations, Industry & Domain Solutions
Deloitte
5 - 10 years
Chennai
Posted: 2/28/2025
Job Description
Key Responsibilities:Program Planning & Execution: Develop and maintain comprehensive project plans, timelines, budgets, and resource allocation plans.Lead cross-functional teams, including developers, designers, subject matter experts, IT specialists, and field staff, to ensure project deliverables are met on time and within budget.Monitor project progress, identify and mitigate risks, and proactively address any challenges that may arise.Implement and track key performance indicators (KPIs) to measure project success and identify areas for improvement.Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal teams, external partners, healthcare providers, patients, IT teams, and regulatory bodies.Effectively communicate project status, risks, and challenges to stakeholders at all levels.Facilitate stakeholder meetings and workshops to gather requirements, address concerns, and ensure alignment.IT Software Implementation & Support: Oversee the successful deployment and integration of web-based software applications within the healthcare environment.Work closely with IT teams to ensure smooth system integration, data migration, and ongoing technical support.Troubleshoot technical issues and provide timely resolutions.Ensure data security, privacy, and compliance with relevant regulations (e.g., HIPAA, GDPR).Field Level Implementation & Support: Oversee the successful deployment and implementation of digital health applications in field settings, including training and support for end-users (healthcare providers, patients, etc.).Conduct regular site visits to monitor implementation progress, gather feedback, and address any challenges faced by field staff.Provide ongoing technical and logistical support to field teams to ensure the smooth operation of the applications.Monitoring & Reporting: Collect, analyze, and report on project progress, key performance indicators, and program outcomes.Prepare regular reports for management and stakeholders, including dashboards and presentations.Utilize data analytics to identify areas for improvement in program design, implementation, and user experience.Quality Assurance: Ensure the quality and integrity of data collected through the digital health applications.Implement and maintain quality control processes to minimize errors and ensure data accuracy.Continuous Improvement: Continuously evaluate and improve project processes and methodologies.Identify and implement innovative solutions to enhance the effectiveness and efficiency of digital health programs.Qualifications:BE/ BTech/BCA/ MCA/ MTech/MBA or equivalent qualification Experience in Information Systems, Healthcare Administration, Public Health, or a related field.10+ years of experience as a Project Manager or Program Manager, with a strong preference for experience in the healthcare or public health sector.Proven experience in managing the full project lifecycle, from planning and execution to implementation and evaluation.Strong understanding of project management methodologies (e.g., Agile, Waterfall).Experience with data analysis and reporting, including the use of data visualization tools.Excellent communication, interpersonal, and presentation skills.Strong analytical and problem-solving skills.Ability to work independently and as part of a cross-functional team.Experience with digital health technologies and applications is a strong plus.Experience working in field settings and with community-based organizations is highly desirable.Bonus Points:Experience with specific digital health platforms or technologies.Certifications in Project Management (e.g., PMP, PMI-ACP).Experience with data analysis and reporting software (e.g., Tableau, Power BI).Knowledge of relevant regulations and guidelines related to healthcare data privacy and security. Experience with IT software implementation and support.Location: Chennai
About Company
Deloitte is a global professional services firm that provides a wide range of services, including audit and assurance, consulting, tax, risk management, and financial advisory. With a presence in over 150 countries and a network of member firms, Deloitte serves clients across various industries, helping them solve complex business challenges, improve operations, and innovate. Known for its expertise in management consulting, technology solutions, and strategy, Deloitte is one of the Big Four accounting firms and is recognized for its commitment to quality, integrity, and making an impact in the marketplace.
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